Privacy Policy
Your privacy is important to us
Last updated: January 25, 2026
Introduction
Zoomworkx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our TimeFactor time tracking and contract management platform.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (company name, job title, contact details)
- Time tracking data (hours worked, projects, tasks, billable hours)
- Contract information (contract details, terms, dates)
- Billing and payment information
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf
- Business Transfers: In connection with a merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly agree to share your information
Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, though disabling cookies may affect functionality.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@zoomworkx.com
- Address: 123 Business Street, Suite 100, City, State 12345
- Phone: +1 (234) 567-890